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Hotel General Manager

Explore this AMAZING opportunity at the our hotel in Palm Coast Florida! There is so much to love about hotel. Our Company is looking for a community oriented General Manager who is passionate about being involved in the area and who has never met a stranger!
If you are looking for the chance to lead a great team to success at a fantastic property, this is the position for you
GENERAL RESPONSIBILITIES
Hands on General Manager.
oEffectively manage and motivate associates to ensure achievement of overall financial results, guest and associate satisfaction.
oChampion of the hotel's internal and external communications and record keeping.
oAggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.
oEffectively manage and control all operational expenses including labor, overtime, supplies etc., enforce our company procurement guidelines, and seek and implement cost saving strategies.
oEnsure that the hotel meets/exceeds our company and Brand standards for guest satisfaction.
oAnalyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to our company training guidelines and policies.
oProvide leadership support and direction to the sales team, take an active role in the preparation and implementation of the hotel's annual Marketing plan, make sales calls to Key accounts, and capitalize on all revenue opportunities.
oEnsure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.
oMotivate, coach and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition.
oDemonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Hospitality Management's Standard Operating Procedures.
JOB REQUIREMENTS
The minimum qualifications for this position are:
oCollege or higher level education
o3 years Hotel operations experience with a minimum of 2 years of IHG at the management level.oMust be a strong leader, self-motivated, and a team builder
oMust possess strong communication and listening skills, excellent speaking, reading and writing skills
oAbility to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
oComputer skills (Microsoft Office and strong Excel skills)
SPECIFIC RESPONSIBILITIES :
oSend a daily end of the day activity and accomplishment email to Director of Operations or immediate Supervisor.
oDevelop and implement the approved business plan to attain and exceed the financial goals.
oGain and maintain excellent knowledge of local competition and general industry trends.
oManage any and all emergencies at the hotel.
oActively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team
oAssess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records.
oClosely monitor sales solicitation activities.
oConduct daily individual meetings with each department head/manager to review prior day's outcomes and today's goals.
oConduct prescheduled weekly meetings with the department heads/managers.
oConduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates.
oEnsure all associates are trained on emergency and security procedures and policies.
oEnsure that all property equipment is in good working condition.
oSuccessfully maintain adequate staffing.
Required
Experience:
oHotel operations experience with a minimum of 2 years at the management level.


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